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Background :
TechGear Online is a fast-growing e-commerce store specializing in the latest gadgets and tech accessories. While sales were rising, Daniel faced challenges managing customer support across multiple channels and providing personalized product recommendations.
Automation
- Implemented AI-powered sales agents to answer customer queries about product features, availability, and troubleshooting.
- Integrated social media chatbots powered by AI to handle customer inquiries on platforms like Facebook and Instagram.
- Introduced an AI-powered recommendation engine to suggest complementary products.
Results :
Before :
After :
Daniel struggled to manage customer support across various channels and personalize product recommendations.
After :
Verisavo’s solution streamlined customer support, freeing Daniel’s team to focus on other areas. The social media chatbots improved response times, and the recommendation engine increased average order value by 15%.
Background :
TechGear Online is a fast-growing e-commerce store specializing in the latest gadgets and tech accessories. While sales were rising, Daniel faced challenges managing customer support across multiple channels and providing personalized product recommendations.
Automation
- Implemented AI-powered sales agents to answer customer queries about product features, availability, and troubleshooting.
- Integrated social media chatbots powered by AI to handle customer inquiries on platforms like Facebook and Instagram.
- Introduced an AI-powered recommendation engine to suggest complementary products.
Results :
Before :
After :
Daniel struggled to manage customer support across various channels and personalize product recommendations.
After :
Verisavo’s solution streamlined customer support, freeing Daniel’s team to focus on other areas. The social media chatbots improved response times, and the recommendation engine increased average order value by 15%.
Background :
Ifeoma’s Gourmet Catering is a local business known for its delicious and creative dishes. However, Ifeoma found it challenging to manage customer inquiries, provide menu recommendations, and generate quotes efficiently.
Automation
- Implemented an AI-powered sales agent to answer customer inquiries about menus, pricing, and event planning.
- Introduced a chatbot feature on the website allowing customers to browse menus, customize their orders, and receive instant quotes.
- Integrated the AI agent with Sarah's calendar system to schedule consultations and follow-up calls.
Results :
Before :
After :
Ifeoma struggled to manage customer inquiries, provide menu recommendations, and generate quotes efficiently.
After :
Verisavo’s solution allowed Ifeoma to focus on food preparation while the AI agent handled customer interactions. The chatbot feature simplified the ordering process, leading to a 20% increase in catering requests and improved customer experience.